In these Terms and Conditions “Pantalones Tailandeses.com”,”we” and “us” mean “InterLoop Ecommerce, S. L.”. and “you.” or “You” will mean the customer.
These general conditions of sale (hereinafter the “General Conditions”), regulate the legal relationship arising from the processes of purchase and sale carried out by you. on the website located in the url and its owner, InterLoop Ecommerce, S. L., with Tax Identification Number B87429338, registered office at Calle Viloria de la Rioja, 20 28050 Madrid, and registered in the Madrid Mercantile Registry, volume 34.137, folio 161, section 8 page M-614056,. You accept the General Conditions from the moment you use or contract the service or purchase any product. This document can be printed and stored by you. PantalonesTailandenses puts at your disposal the e-mail address se.sesednaliatsenolatnap@ofni, so that you can raise any questions about the General Conditions.
1. Placing your order.
1.1. In order to place an order you must be 18 years old and able to contract.
1.2. You can order through our online shop at www.pantalonestailandeses.com. Orders will not be accepted that arrive in a different way to those indicated above.
1.3. By placing your order you are making us an offer to purchase the products you have selected in accordance with these General Terms and Conditions.
1.4. Once your order has been accepted, we will send you an email confirmation containing your order number. The order confirmation will be effective upon shipment. If we are unable to process your order for any reason, we will contact you by email or telephone.
1.5. To place an order in pantalones tailandeses.com, internet access is required to connect to www.pantalonestailandeses.com.
1.6. Once you have selected and added all the products required in the shopping cart, you can continue shopping by going to the selection screen of Payment Methods, Shipping Methods and Modification (if needed) of the billing and shipping data. The accepted Payment Methods and their conditions are as specified on the Payment Methods page. The Shipping Methods available and their features and costs are as determined on the Shipping Methods page.
1.7. Once the purchase is made and as soon as reasonably possible, PantalonesThailandes will send customers an email with the receipt of the order containing the purchase summary, as well as payment information if applicable and shipping and billing details.
2. Supplying your order.
2.1. We will supply you with the products indicated in your order confirmation in accordance with these Terms and Conditions.
2.2. The timetable for receiving orders is twenty-four (24) hours on three hundred and sixty-five (365) days of the year, although orders placed after seventeen (17) hours will not be processed, remaining for the following working day in the city of Madrid.
Orders received during the weekend will be processed first thing the following Monday, or first business day.
3.1. The price of the products includes the corresponding VAT and will be indicated in your order and/or invoice.
3.2. Shipping costs, when applicable, are at your expense, as indicated on your order and invoice.
3.3. In shipments to the Canary Islands, Ceuta and Melilla, the customer, on receipt of the product, will bear the cost of customs clearance and payment of local tax, IGIC or similar.
4. Payment of your order/s.
4.1. You can pay for your products by the payment systems that appear in the payment methods section of our online shop: Payment Methods
4.2. You must pay in the currency indicated on your invoice. We only accept payments in Euros.
4.3. If you pay by credit card, you must provide your credit card details at the time of placing your order. We only accept secure card payments where your identity as a cardholder is authenticated according to the method established by your bank, through the secure e-commerce service (“Verified by Visa” and “MasterCard SecureCode”).
4.4. If you pay by bank transfer/account deposit, a payment request will be sent to you by email, your order will not be reserved or sent until we have received payment in our bank account. If you do not receive payment for the full amount within 7 days from the date of your order, it may be cancelled.
4.5. The maximum payment amount by PayPal is 399.99 euros per order.
5. Delivery of your order.
5.1. We will send your order to the shipping address listed in your order request.
5.2. We will ship your order within the delivery time indicated on our website on the date of issue of your order confirmation. You can cancel your order at any time before sending it by sending an email to moc.sesednaliatsenolatnap@sodidep indicating your order number.
5.3. Deliveries are made within two (2) to five (5) working days in the case of shipments to Peninsula and Balearic Islands and three (3) to seven (7) working days for Canary Islands, Ceuta or Melilla.
5.4. The title and risk of loss of the products in the order will be transferred to you upon delivery of the order.
5.5. In the case of shipments to the Canary Islands, Ceuta and Melilla, the cost of customs clearance, as well as the payment of local tax, will always be borne by the customer. In the event that the customer rejects the order at the time of delivery and it is returned to pantalones tailandeses.com by the transport company, will be deducted from the reimbursement of the purchase customs, local tax and shipping costs incurred.
5.6. It should be noted that the deadlines set out in point 5.3 apply to products selected as In Stock.
6. Satisfaction or return. Right of withdrawal.
6.1. If you are not satisfied with any of the products in your order, you may exercise the right of withdrawal and request the return, within a maximum period of fifteen (15) calendar days following receipt of the order, to obtain a refund of the amount of the product (s).
6.2. However, you will not be able to return a product to us and will not be able to claim a refund if it is customised, perishable or expired. You will also not be able to ask for a refund and get a refund of the amount of products that can be considered custom-made for the customer, whether or not these products appear on our website.
6.3. In order to be able to exercise the option of returning an order/product or canceling a service contract with which you are not satisfied, you must send an email to moc.sesednaliatsenolatnap@sodidep, enclosing the invoice number and order number, and including your contact details, so that we can provide you with a return number (RMA) and instructions on how to return the order/product. You must return the products in perfect condition, undamaged and unused.
6.5. Provided that the products are returned to us undamaged and unused, with the copy of the invoice and the RMA number we have provided, we will refund the amount paid for the products you return to us except the shipment cost.
6.6. Without affecting the consumer’s right of withdrawal or product liability for defective products, the civil liability of pantalones tailandeses.com for the products supplied would be limited to the amount thereof.
6.7. When the product is defective from origin, you should send an email to moc.sesednaliatsenolatnap@sodidep with the invoice number and explaining the failure of the product. We will send you an email indicating how to ship the defective product to pantalones tailandeses.com. Once the defective product has been received and checked, we will send you another one in exchange at no additional cost. In this case the change will be effected by the same article or reference. You will only be billed for the first shipment by taking care of pantalones tailandeses.com of the postage for the return and reshipment. If you wish to exchange an item for another item, the costs of return and reshipment will not be borne by pantalones tailandeses.com.
6.8. When the product, by mistake, does not respond to that of the order, Pantalones Tailandeses.com will bear the costs of collection of the wrong product and delivery of the corresponding to the order made.
6.9. In the event of a refund, the reimbursement of the amounts paid shall be reimbursed to the customer.
6.10. Pantalones Tailandeses will not refund the amount or make any reshipment of goods as long as we have not verified the receipt and condition of packaging and accessories of the product to be returned or exchanged in our warehouse. The amount to be refunded is the one that originally appeared in the order except for the shipping costs.
7.1. All the products you can buy at www.pantalonestailandeses.com have a minimum warranty of 2 years.
7.2. In case of defective product, pantalones tailandeses.com must replace the defective product with a new one. The formalities will be free for you, the consumer and user.
8. Contact with Thai Trousers and Troubleshooting.
You can do it yourself. contact us through:
Contact web form.
By email to moc.sesednaliatsenolatnap@ofni
When you contact us regarding an order you have placed, you will need to provide your order number.
9. Contents and information provided on our website.
9.1. Pants Thai reserves the right to modify the commercial offer presented on the web www.pantalonestailandeses.com (modification on products, prices, promotions and other commercial and service conditions) at any time.
9.2. Pantalones Tailandeses.com makes every reasonable effort to ensure that the information displayed on its website is accurate and free of typographical errors. If such an error were to occur, beyond the control of Thai Trousers at all times, it would be corrected immediately, as soon as it is detected. If the error occurs in some of the prices shown and any customer has made a purchase, we will inform you of the error and the customer or user has the right to cancel your order without cost on your part. The sending of an automatic purchase confirmation does not validate the conditions of an erroneous price.
9.3. The information presented on this website is in Spanish (Spanish language), including the formalization of the contract and all contractual information shown and sent to consumers or users.
10. Data protection.
By placing an order you agree that we may store, process and use data obtained from your order form for the purpose of processing your order. By providing the e-mail address or other personal data, which is a necessary requirement for the processing of your order, you give your permission for these addresses to be processed and also used to send commercial communications promoting or advertising services and products offered by pantalones tailandeses.com. Pantalones Tailandeses.com provides you with the e-mail address moc.sesednaliatsenolatnap@ofni, so that you can revoke your consent.
Pantalones Tailandeses.com declares that it complies with current regulations regarding data protection, in particular Organic Law 15/1999, of 13 December, on the protection of Personal Data and Royal Decree 994/1999, of 11 June, which develops the aforementioned organic law. Pantalones Tailandeses.com provides customers with the e-mail address moc.sesednaliatsenolatnap@ofni, so that they can exercise their rights of access, rectification, cancellation and opposition guaranteed by current legislation.
11. Force majeure.
We will make every effort to fulfil the obligations arising from your order. However, we shall not be liable for delays or default if the delay or default is due to force majeure. In the event of delay, we will perform our obligations as soon as reasonably possible.
12. Applicable law and competent jurisdiction.
These General Conditions are governed by Spanish law. The parties submit themselves, at their own discretion, to the courts and tribunals of the user’s domicile, in order to resolve the conflicts and renounce any other jurisdiction.
13. Nullity and inefficiency of the Clauses.
If any clause included in these General Conditions were declared, totally or partially, null and void or ineffective, such nullity or ineffectiveness will affect only that provision or the part of it that is null and void or ineffective, subsisting the General Conditions in everything else, having such a provision, or the part of it that is affected, for not being put in place.