Do you have any questions?

Below, you will find answers to your questions with the FAQ section.

Contact

To contact Pantalonestailandeses.com you have several options:

  • Mail – moc.sesednaliatsenolatnap@ofni
  • For whatsapp – 634 509 025
  • By telephone – 634 509 025
Category: Contact

Payment

Throughout our website, it is configured with an SSL certificate so that the purchase process is as secure and reliable as possible.

Category: Payment

The accepted methods of payment are:

  • Bank Transfers – Bankia Account IBAN ES9720382293716000504560 Beneficiary Interloop Ecommerce, SL
  • Paypal
  • Credit Card
Category: Payment

Product

As it is made of cotton, it is recommended to wash it cold or at a low temperature (30 degrees) and for drying it is recommended not to use a dryer or direct sunlight.

Category: Product

All our pants are one size fits all. We have two models of length,

Length – 110 cm
Three quarters – 90 cm

The width for all of them is 65 cm.

Category: Product

All our products are made of 100% natural cotton.

Category: Product

Returns

In the event that the garment or product is not to your liking, for whatever reason, you can return it or exchange it for another model without major problem. You have fifteen days from receipt of your order to process the return or exchange.

The process of exchange or return is simple,

    • Contact us by sending an email to moc.sesednaliatsenolatnap@ofni to let us know your wish to exchange or return a product.
    • We send a message to pick up the garment or order.
    • In the case of a return, once received the goods by us, we proceed to make a refund on the payment account you originally used subtracting the shipping costs from the delivery.
    • In the case of a product change, we will send you the new product.
    • Note. For product changes, the new shipping cost generated will be charged additionally.

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Category: Returns

Shipping

For Madrid Capital, between 2-3 days.
For the rest of Madrid and the peninsula, 3-5 days.

For other destinations, please contact us.
Email to moc.sesednaliatsenolatnap@ofni

Category: Shipping

All our orders are sent through the operator Tourline Express.
Once the payment is formalized, if this is done before 2:00 pm, the order is sent on the same day, otherwise the order will be sent out the next business day.

Category: Shipping

Our shipping rates are based on volume or quantity of products.

For more information or special quantities, write to moc.sesednaliatsenolatnap@ofni

Category: Shipping

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If your question is not answered, please write to us at moc.sesednaliatsenolatnap@ofni or fill in the form below:

 

Basic Data Protection Information

Responsible: Interloop Ecommerce, S.L More information.

Purpose: Manage product shipment. More information .

Legitimation: Stakeholder Consent.More information.

Adressees: Transport company Logiber, S.L that manages the shipment of the products of pantalonestailandeses.com More information.

Rights: Access, rectify, delete data, as well as other rights as explained in the additional information. More information .

Additional Information: Additional and detailed information on data protection can be found at our website.

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